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Taxpayer facing difficulty in filing IT returns due to slow response from IRIS software

Taxpayer facing difficulty in filing IT returns due to slow response from IRIS software

MULTAN: The Federal Board of Revenue (FBR) Regional Tax Office (RTO) Multan taxpayers are facing hurdles in filing their income tax returns from last two days. Taxpayers are facing difficulty in e-filing of Income Tax Returns for Tax Year 2018-19 due to slow-moving response from IRIS software of Federal Board of Revenue.

According to details, IRIS software is still not properly operative and it is giving errors at the time of e-filing income tax returns. Huge numbers of taxpayers came to the Regional Tax Office Multan on last date for filing their income tax returns and they were complaining that IRIS system was not operating efficiently at the time of filing their tax returns and taxpayers are still experiencing programming errors in the IRIS software.

Slow processing of FBR IRIS system is affecting the process of e-filing income tax returns badly and filers are concerned to file their Income tax returns in given deadline of FBR.

Due to load on the FBR e-portal, server did not respond to command or working very slow. Filers are unable to open few files and client was unable to add the new client in their portal due to non-response from system at the time of filing their tax returns through e-filing.

Taxpayers contacted the Regional Tax Office facilitation center after facing issues in e-filing system but authorities informed that IRIS system is overloaded from headquarter and its errors will be rectified very soon. Tax experts and taxpayers have demanded from Federal Board of Revenue to remove the existing bugs from IRIS Software and upgrade their existing system.