AMMAN: Royal Jordanian started implementing the e-Air Waybill (e-AWB) system, which was developed in cooperation with the airline’s Information Technology Department and CHAMP Cargosystems (CHAMP), a global IT provider serving the air cargo industry.
The new system enables cargo agents to conduct cargo bookings and create airway bills through the system website. e-Air Waybill is one of the initiatives of IATA’s Simplifying the Business (StB) program launched a few years ago. It has become an industry-wide initiative involving carriers, freight forwarders, ground handlers, shippers and customs authorities. It aims to take the paper out of air cargo and replace it with electronic data and messages.
RJ President/CEO Captain Suleiman Obeidat said Royal Jordanian’s cargo sector is the second fundamental arm of the company. He stressed that RJ is eager to offer state-of-the-art services to its customers and agents in order to meet their demands and ease freighting services.
“This e-AWB initiative further re-enforces the ongoing partnership between Royal Jordanian and CHAMP and provides real benefits to the community by increasing the digitization of the air cargo process leading to increased efficiency,” said Nicholas Xenocostas, Vice President Global Sales and Marketing at CHAMP Cargosystems.
“We are delighted that RJ has taken this step in the region; this will significantly simplify the air freight supply chain process, in addition to greater data accuracy,’’ Xenocostas added. Obeidat said that in 2009, RJ started applying the best-in-class IT solution Cargospot to automate freight procedures, covering all aspects of air cargo sales, reservations, pricing, management information and cargo handling.
He also said that the e-AWB system that RJ is implementing today is a comprehensive Internet-based application that allows RJ to safely and efficiently empower its freight customers to perform the most essential tasks for cargo booking and data capture.
The e-AWB system is bound to benefit the Jordan cargo community, including shippers, freight forwarders, customs authority, ground handling agents, customer airlines and Royal Jordanian.
In order to acquaint local travel agents with the new system, RJ organized training courses for them about the services and facilities offered by the system.
Royal Jordanian cargo sector plays a key role in boosting the economy of the kingdom, and in supporting investment and trade. It ships fresh fruit and vegetables, garments and pharmaceutical products, mail and courier, among others.