ISLAMABAD: The country’s biggest cellular company, Mobilink, has topped the annual Quality of Service (QoS) survey and surpassed key performance indicators set by regulator.
The Telco not only leads the industry in terms of overall subscriber base (36.21 million customers), 3G users (7.2 million), and 3G speeds in every city, but is also the fastest growing 3G network in the country.
According to Pakistan Telecommunications Authority’s (PTA) recent report, Mobilink has further strengthened its number one position-qualitatively and quantitatively. When contacted Chief Executive Officer (CEO) & President of Mobilink, Jeffrey Hedberg said over past year the company has invested a sizeable chunk of its profits back in to network upgradation, surpassing industry’s benchmarks.
He said Quality of Service results published by Pakistan Telecommunications Authority are proof of Mobilink’s commitment to provision of high-end services to customers across the country.
Upon maintaining leading position in the country in terms of subscriber base, both voice and 3G, Jeffrey lauded his countrywide team for their tireless efforts. Under the voice category of PTA’s QoS survey, Mobilink has performed best under `Network Downtime’ by achieving a threshold score of 0.23%, least in the industry indicating its network durability across the country, and a 5.04 seconds `Call Connection Time’ Threshold, which indicates average connection time of calls through Mobilink. For the 3G under the survey, Mobilink topped in every criteria.
The Telco averaged a download speed of 4,044 Kbps on HTTP servers while averaging 3,174 Kbps on FTP servers, hence strengthening its claim to being the fastest 3G network in the country.