DUBLIN: Irish Life has announced today that it plans to increase its presence in Dundalk, Co. Louth, with the building of a new Irish Life Customer Service Centre in Finnabair Business Park. Irish Life has operated a Customer Service Centre in Dundalk since 2002 and is a key employer in the area, currently employing 160 staff. All current Irish Life employees based in Dundalk will move to the new building upon completion which has the capacity for future growth.
The proposed new site area is 1.6 hectares with an office size of 45,000 sq. feet (net). The new building planned will accommodate omni-channel Customer Service contacts in an open plan office space over three floors, including associated car park spaces, bicycle parking and landscaping. A planning application will be submitted to Louth County Council in the coming weeks for the proposed site development. Subject to a successful planning application, it is expected that work on the new building will start later this year, and will be completed in 2018.
Chief Executive of Irish Life, David Harney was present at the announcement today, which was also attended by Irish Life employees, members of Dundalk Chamber of Commerce, Louth County Council, the IDA and local representatives. Speaking today, Chief Executive of Irish Life, David Harney said, “We are delighted to make this expansion announcement, which reinforces our continued commitment to the local area and our employees based in Dundalk. As one of Ireland’s largest employers, this commitment to a new premises demonstrates our investment in the future of service operations in the area as we continue to grow our pension, investment and health businesses.”