ISLAMABAD: The Federal Tax Ombudsman (FTO) supports efforts of the Federal Board of Revenue (FBR) to enhance capacity building of tax officials.
According to sources, the FTO Secretariat has been rendering invaluable support to the FBR for capacity building of its staffers in efficient settlement of disputes. The FTO is coordinating with the FBR representatives to improve identification of systemic issues and handle findings of investigations.
The FTO officials said that all these steps were likely to result in building taxpayers’ trust on tax collecting institutions.