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FBR to utilise alternate courier services, Pakistan Post to deliver notices

FBR to utilise alternate courier services, Pakistan Post to deliver notices

LAHORE: Federal Board of Revenue (FBR) has been decided to utilise alternate courier services and Pakistan Post extensively to deliver notices in the areas not covered by other courier services.

According to FBR, so far 11,373 notices have been delivered to potential taxpayers and out of the total 1,189 have registered themselves as taxpayers and 9,365 notices have been returned undelivered by the courier.

“Of the undelivered notices, 30% were returned due to incomplete addresses, 32% addresses were outside service areas of courier service, 15% had incorrect address, 18% cases were reported shifted or closed and a further 5% refused to receive the notice”, says an FBR notification.

FBR further said that during the 1st quarter of current financial year, 30,533 notices were issued to potential taxpayer in cases where FBR had information of quantifiable economic activity and the person was not on tax roll.

In order to ensure a higher standard of delivery of these notices, the online delivery report of the tracking software of the courier service has not been made the basis of reporting.

FBR further said that notices are reported as delivered only when the physical acknowledgement receipt with signature and particulars of persons receiving the notices is received back from courier.

Delivery report of further 9,795 notices is in transit with courier. FBR is cognisant of the urgent need to improve the delivery rate and exploring alternate options for delivery of notices.

The NADRA has been contacted for provision of full addresses in cases where notices could not be served due to incomplete addresses or shifting of the potential taxpayers. As a last option, the service through field staff shall be undertaken, FBR said.