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FBR directs all field formations of Customs to ensure clean & friendly environment

FBR directs all field formations of Customs to ensure clean & friendly environment

MULTAN: The Federal Board of Revenue (FBR) directed all field offices of Inland Revenue including Regional Tax Office Multan and Pakistan Customs including (Customs Collectorate Multan) to ensure a clean and friendly environment for visitors in the offices

The Federal Board of Revenue is making effort to ensure that officers and employees are working in a pleasant environment. Chairman Federal Board of Revenue has directed all the offices of Inland Revenue and Pakistan Customs that they should maintain the highest level of cleanliness. The Federal Board of Revenue has given special instructions to Customs Houses and field formations of tax Offices to ensure that sitting areas for visitors should be well clean. Janitorial staff should be directed to maintain the cleanliness of offices and washrooms for officers, staff and visitors.

It has also advised that parking space for officers should be clearly marked and there should be reserved parking space for visiting taxpayers, tax practitioners, lawyers, chartered accountants and other visitors. The concerned officers should carry out periodic inspection of their respective premises and take necessary steps to ensure a clean working environment.

As FBR and its field formations receive a very large number of visitors on a daily basis, the concerned staff should extend necessary courtesy and respect to visiting taxpayers. All sitting areas specified for visitors should have ample seating arrangements with availability of clean drinking water.

Keeping in view the overall security situation, each field office must chalk out a detailed security plan which must be strictly implemented. The FBR further said that all security cameras should be made operational and video feed must be constantly monitored.

The FBR also directed the offices to contribute towards tree plantation campaign of the government by planting trees in their offices and residential colonies. The respective staff is directed to ensure maintenance and care of the green areas. The Federal Board of Revenue would conduct surprise visit of field offices to verify compliance of the directions.