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Directorate of Reforms & Automation for bringing drastic changes in WeBOC

Directorate of Reforms & Automation for bringing drastic changes in WeBOC

KARACHI: The Directorate of Reforms and Automation, Customs House, Karachi, which was previously known as WeBOC Project is putting strenuous efforts to bring drastic changes in WeBOC by including remaining modules of One Customs like baggage, auction, jewelry and gems, import/export and Afghan Transit Trade.

One of the Customs officials in the Directorate of Reforms and Automations told Customs Today that a comprehensive study is being carried out to develop WeBOC system easier for the consumers.

“We have identified those modules which were not installed in One Customs but mentioned in SRO 492 and Section 22 of the Customs Act, 1969”, he added.

He further informed that the Directorate of Reforms and Automations has also identified bulk cargo issue, DTRC, warehousing and export-oriented modules in WeBOC.

He further said that the Directorate of Reforms and Automations has pointed out 157 issues related to WeBOC system and classified into four categories including glitches, proposals to strengthen the control, facilitative measures and proposals which cannot be implemented in overall WeBOC scheme.

“Most of the issues have been resolved in the system, adding that it has been decided that the Collectors of all three Collectorates including MCC-Appraisement (East), MCC-Appraisement (West) and MCC Muhammad Bin Qasim shall keep arranging meetings at regular intervals to resolve the issues facing by the consumers”, he maintained.

Replying to a question, the official asserted that more than 60 issues have been resolved and the top most priority of Pakistan Customs is to settle the issues being faced by exporters, importers, Customs agents and other stakeholders.

It is pertinent to mention here that Pakistan Customs held a training seminar at Directorate General of Training and Research (DGTR), last week for Customs agents to create awareness and also listen the complaints of stakeholders.